Job Summary:

Responsible for general office tasks assigned, including employee record management, recruitment support, and administrative assistance for site operations.

Duties / Responsibilities:

• Submit new employee information to corporate office and input into WinTeam.
• Maintain on-site employee records (e.g., new hire information, reprimands, insurance files) and scan documents to corporate office.
• Send terminated employee paperwork and verification of employment to corporate.
• Assist with Employee Referral Bonus Program.
• Attend job fairs and schedule open houses to source qualified candidates.
• Interview candidates and complete pre-hire process (background checks, drug screening, badge requests, training scheduling).
• Assist Site Manager with employee relations as needed.
• Transition agency staff to SMC payroll.
• Maintain PPE inventory for hiring process, including weekly reporting and ordering.
• Prepare correspondence, quotes, labels, and forms using Microsoft Office.
• Perform other similar and related duties as assigned.

Work Expectations:

• Must maintain flexibility to support operational needs, including early mornings, evenings, weekends, and special projects when required.

• May be required to visit multiple customer sites within the assigned service area.

• Must ensure coverage of services during operational changes, staffing shortages, or customer requests.

Required Skills / Abilities:

• Strong leadership and people-management skills.

• Ability to manage multiple locations and operational priorities.

• Excellent communication and customer service skills.

• Strong organizational and problem-solving abilities.

• Ability to train employees and enforce operational standards.

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).

• Must have a reliable smartphone as a condition of employment for timekeeping, employee portal access, and company communications.

Language Skills:

• Ability to read and interpret safety rules, operating instructions, and procedure manuals in English.

• Ability to communicate effectively with employees, supervisors, and customer representatives.

• Ability to write routine reports and operational communications.

Reasoning Ability:

• Ability to apply common-sense understanding to carry out instructions in written, oral, or diagram form.

• Ability to solve operational problems involving staffing, service quality, and customer expectations.

Physical Demands:

• Regularly required to stand, walk, talk, and hear.

• May occasionally lift or move up to 30 pounds.

• Ability to move throughout customer facilities to inspect operations and monitor work activities.

Work Environment:

• Work performed at customer locations including office buildings, manufacturing facilities, and industrial environments.

• Exposure to cleaning chemicals, equipment, and operational noise levels may occur.

• Noise levels vary depending on facility environment.