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Kentucky Humane Society Helpline Coordinator (Community Outreach) Louisville, Kentucky

This job reports to the Community Outreach Manager.

This is a Full-Time position, working 1st Shift.
Number of Openings for this position: 1

Overview
Become a part of the Kentucky Humane Society family! We are looking for animal lovers with customer service skills who want to make a lasting difference for needy pets in our area.

The Kentucky Humane Society (KHS), located in Louisville, KY, is a private, nonprofit organization that is Kentucky's largest pet adoption agency. KHS is also the state's oldest animal welfare organization, founded in 1884.

Are you passionate about being a champion for companion animals? D...[more]


Job Skills/Requirements
Summary of Purpose: Provide counseling for pet related issues and pet surrender inquiries. Offering appropriate resources to increase pet retention and decrease shelter intake.

Duties (Essential Functions):
• Provide high quality customer service to all pet owners calling the KHS Pet Helpline and Admissions Department
• Provide excellent, compassionate and professional customer service to callers ensuring a positive customer experience.
• Offer appropriate and...[more]


Education Requirements
- High School Diploma/GED

Additional Information/Benefits
It's a Dog and Cat's life at the Kentucky Humane Society!

  • Fun work environment

  • Paid vacation (Full-time employees)

  • Paid holidays (Full-time employees)

  • Health, Dental, Life Insurance (Full-time employees)

  • Flexible schedules

  • 401k (6 months of service/21 years of age and 1000 hours per year worked

  • Career advancement potential

  • Be part of a dedicated team helping homeless animals in our community. Overload on lots of wet kisses, soft purrs and tail wags!



Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan

Screening Requirements: Criminal Background Check


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